{"id":20651,"date":"2023-04-18T09:12:55","date_gmt":"2023-04-18T09:12:55","guid":{"rendered":"https:\/\/olivera.org\/general-conditions-of-contract\/"},"modified":"2023-04-18T09:13:00","modified_gmt":"2023-04-18T09:13:00","slug":"general-conditions-of-contract","status":"publish","type":"page","link":"https:\/\/olivera.org\/en\/general-conditions-of-contract\/","title":{"rendered":"General conditions of contract"},"content":{"rendered":"\t\t
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PRIOR INFORMATION<\/b><\/p>\n

L’OLIVERA, S.C.C.L., owner of the site www.olivera.org (hereinafter, the “Site”), is a company with a long tradition specialising in the production, processing and marketing of high-quality organic olive oil and wine. <\/span><\/p>\n

L’OLIVERA, S.C.C.L. makes the platform included in this website available to users through which a natural or legal person, hereinafter the User, may book activities, excursions, guided tours and experiences. <\/span><\/p>\n

The data of L’OLIVERA, S.C.C.L. are the following:<\/span><\/p>\n

L\u2019OLIVERA, S.C.C.L.
<\/span>CIF: F25014176
C\/ LA PLANA, S\/N \u2013 25268 \u2013 VALLBONA DE LES MONGES (LLEIDA)
Registered in the registry of cooperatives 755
Telephone: 973 33 02 76
E-mail: olivera@olivera.org<\/strong><\/a><\/p>\n

ACCEPTANCE OF THE GENERAL CONDITIONS OF USE AND ACCESS TO THE WEBSITE<\/b><\/p>\n

By accessing, viewing or using the materials, content or services accessible through the website, the User declares that he understands and accepts these General Contract Conditions, which define the rights and obligations of L’OLIVERA, S.C.C.L. and the User for contracting the services of activities, excursions, experiences and guided tours.<\/span><\/p>\n

These are the only General Contracting Conditions applicable to the use of the website (without prejudice to the fact that particular conditions may exist for certain services) and to the contracting of services and replace any other condition, except by prior agreement and in writing between L’OLIVERA, S.C.C.L. and the User.<\/span><\/p>\n

User registration will not be required to access the website. However, in order to contract the services offered by L’OLIVERA, S.C.C.L. you will be required to provide us with personal data and acceptance of these conditions before formalising the corresponding payment.<\/span><\/p>\n

PURPOSE OF THE WEBSITE <\/b><\/p>\n

L’OLIVERA, S.C.C.L. has developed this website to offer the User a booking service for activities, excursions, guided tours and experiences of wine tourism, oil tourism, gastronomy and much more.<\/span><\/p>\n

The contracting of the services offered will be carried out between the User and L’OLIVERA, S.C.C.L. The User, at the time the reservation is formalised, will establish a direct contractual relationship with L’OLIVERA, S.C.C.L.<\/span><\/p>\n

BOOKING<\/b><\/p>\n

In order to make reservations through the website, the User must provide their personal data (name, surname, e-mail and telephone) or, where appropriate, the data of the person in whose name the activity is reserved, in order that L’OLIVERA, S.C.C.L. can make the reservation requested by the User.<\/span><\/p>\n

By virtue of these General Contract Conditions, Users declare to provide truthful, exact, current and complete information about their identity, or, where appropriate, about the person in whose name the activity is reserved. Users will be responsible for the accuracy of the data provided to L’OLIVERA, S.C.C.L. and of any consequence that could derive from the errors in the information provided.<\/span><\/p>\n

In accordance with the foregoing, Users must immediately notify L’OLIVERA, S.C.C.L. through the email <\/span>olivera@olivera.org<\/span><\/a> of any error, modification or problem regarding the data and information provided.<\/span><\/p>\n

CONDITIONS APPLICABLE TO RESERVATIONS<\/b><\/p>\n

The reservations that each User makes through the Website are subject to the specific conditions that apply to each activity, excursion or guided tour. The User can find these conditions in the description tab of the Website for each of these services.<\/span><\/p>\n

General conditions<\/b><\/p>\n

In general, the reservation of activities, excursions and guided tours promoted by L’OLIVERA, S.C.C.L. through the Website is subject to the following conditions:<\/span><\/p>\n

The data and schedules of the activities, excursions and guided tours published on the Website have been defined and do not allow any type of modification in this regard.<\/span><\/p>\n

There is only the possibility of modifying the date and time of an activity, excursion and guided tour if the User hires a private service. To book an activity, excursion, guided tour or experience privately, you must contact L’OLIVERA, S.C.C.L. through the contact form available at the following link: https:\/\/olivera.org\/ca\/contacta\/<\/a><\/strong><\/span><\/p>\n

The User may modify the reservation data provided that the conditions of the activity, excursion and\/or guided tour allow it. In order to make this modification, the User must contact through the contact form available at <\/span>https:\/\/olivera.org\/ca\/contacta\/<\/span><\/a> or, in the case of being registered, access their user area.<\/span><\/p>\n

The minimum time in advance for each reservation varies depending on the activity, excursion, guided tour and\/or experience that you wish to reserve. This specific aspect can be seen in the tab of the activity itself on the Website. L’OLIVERA, S.C.C.L. informs that it is not possible to reserve an activity less in advance than that indicated in the corresponding activity file.<\/span><\/p>\n

Specific conditions<\/b><\/p>\n

The meeting point, the date, the time, the duration and all the necessary information to carry out the reserved activity, excursion and\/or guided tour is detailed in the description sheet of each service\/experience, on the Website, as well as in the confirmation e-mail sent by L’OLIVERA, S.C.C.L. to the User once the reservation is made.<\/span><\/p>\n

The confirmation e-mail, in addition to providing all the information on the reserved service, is the proof of reservation of the activity, excursion and\/or guided tour contracted.<\/span><\/p>\n

It is essential that the User is punctual and shows up at the meeting point at the time and date indicated on the receipt, since all activities, excursions and guided tours are scheduled to leave at a specific time and it is not possible to change the start time.<\/span><\/p>\n

The duration of the activities, excursions and guided tours published on the Website are of a referential nature and might suffer slight variations depending on the development of the service, such as inclement weather, road traffic problems, etc<\/span><\/p>\n

L’OLIVERA, S.C.C.L. informs that it may require the user to present the receipt proving the reservation of the activity prior to the start of the activity, in paper or digital format. If the User does not present the reservation receipt, they will not be able to carry out the activity, excursion or guided tour.<\/span><\/p>\n

BOOKING PROCEDURE<\/b><\/p>\n

You can browse the Website until you find the booking form for the desired activity, excursion and\/or guided tour. Once located, the reservation can be completed by following these steps:<\/span><\/p>\n

    \n
  1. 1. Indicate the number of entries for adults and children. <\/span><\/li>\n
  2. 2. Complete the data.<\/span><\/li>\n
  3. 3. Make the payment.<\/span><\/li>\n<\/ol>\n

    HIRING<\/b><\/p>\n

    The contracting of the reservation of the services of L’OLIVERA, S.C.C.L. will be understood as formalised once the Users have completed and accepted the activity reservation form and this has been confirmed, after having correctly completed the reservation process and payment has been made correctly.<\/span><\/p>\n

    METHOD OF PAYMENT, PRICE, CURRENCY AND TAXES<\/b><\/p>\n

    The prices will be those indicated by L’OLIVERA, S.C.C.L. at the time of booking the activity chosen by the User<\/span><\/p>\n

    All services are confirmed immediately and are paid at the time of booking by:<\/span><\/p>\n